Important questions for your media team
So, you’ve found a photographer or videographer whose work you love, and you’re ready to take the next step. Before you officially book them for your event or session, it's essential to have a conversation to make sure you're a good fit. Asking the right questions upfront will not only help you feel more confident in your choice but also ensure that your vision aligns with their style and services.
Here's a breakdown of what's normal and important to ask before you sign on the dotted line.
Questions About Their Experience & Style
Can I see a full gallery? While a portfolio on a website is great for seeing their best work, a full gallery from a similar event or session will give you a better idea of their consistency. You'll see how they handle different lighting situations, what candid moments they capture, and the overall narrative of a full event.
What is your photography/videography style? Every artist has a unique approach. Are they more documentary and candid, or do they prefer to give direction and pose shots? Make sure their style matches the vibe you're going for.
Have you worked at this venue/location before? If they have, that's a huge plus! They'll already be familiar with the best photo spots, lighting conditions, and any logistical quirks. If not, ask if they plan to do a site visit beforehand.
Do you have a backup plan? What happens if their equipment fails or they get sick on the day of your event? A professional will have backup gear and a network of other professionals they can call on in an emergency.
Questions About Logistics & The Final Product
What is included in your package? Be clear on what you're paying for. Does the package include a certain number of hours, a second shooter, digital files, prints, or an album?
How many final images/minutes of video can we expect? This sets your expectations right away. You'll want to know if you'll be getting a handful of edited shots or a large gallery of hundreds of photos.
How and when will we receive the final product? Find out the typical turnaround time for delivery. Will the photos be delivered via an online gallery, a USB drive, or a combination?
What are your policies on editing and retouching? Ask if basic edits like color correction are included, and what their process is for more extensive retouching.
Questions About The Business
Are you insured? This is a crucial question. Reputable photographers and videographers will have liability insurance, which protects both you and them in case of an accident. Many venues require it.
What is the payment schedule and cancellation policy? Understand the deposit amount, when the final payment is due, and what happens if you need to cancel or reschedule your event.
Do you have a contract? A clear, detailed contract is a must. It protects both you and your photographer/videographer by outlining all the services, deliverables, and terms you've agreed upon.
Asking these questions is not about being difficult; it's about being prepared. A good photographer or videographer will be happy to answer all of them, as it shows you are a serious client who values their work. By having this conversation, you'll be able to relax and enjoy your special day, confident that you’ve made the right choice.
